We utilize reusable coolers to deliver to homes, offices and apartments. During checkout you can purchase one of our coolers to use, or you can provide your own (just make sure it's the right size!). The cooler we use have open dimensions of the following: 18.25" L x 12.25" W x 12" H.
The day before delivery you will get a notification to place your cooler out and our driver will leave your meals along with ice packs to keep your food safe and cool. With each delivery, just leave out your old ice packs and we will continue to reuse them! You do not need to be home to receive your delivery but we recommend moving the meals to the fridge as soon as you are able to ensure the best quality.
Please do note that if you forget to leave a cooler out we will leave a loaner cooler. There will be a small temporary charge placed on your account for said courtesy loaner and will be removed once it has been returned on your upcoming delivery.